Nactore Technologies LLP · last updated 22 August 2026
If the playbook does not tell you something you did not already know, reply to the delivery email within seven days and say so. We refund you in full. You do not have to justify the answer or return anything, and we do not ask follow-up questions.
Reply to the email that delivered your playbook, or write to hello@nactore.com from the address you bought with, or message +91 89763 61702 on WhatsApp. Mention the payment ID if you have it, though we can find you by email address alone.
We approve refunds within two working days of the request. Razorpay then returns the money to your original payment method, which usually takes five to seven working days for UPI and cards.
If you paid and the playbook never reached you, that is our problem and not a refund question. Message us on WhatsApp and we will send it immediately. If you would still rather have the money back, tell us and you will get it.